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Privacy Policy

This notice describes how we, Werner Ebenbauer (Biochalet Ebenbauer), process your personal data.

1. Data processing, personal data, purposes of processing, legal basis

We will process the personal data you communicate to us only in compliance with data protection, telecommunications and civil law provisions and for the following purposes:

To execute and process the orders you have requested or the contract you have awarded.

To execute and process the booking you have made and to fulfil the obligations of a tourism business (registration law, local/tourist tax, etc.).

Only such personal data are collected and processed as are necessary for the performance and processing of the services we owe (i.e. for the fulfilment of the contract) and/or for the fulfilment of legal obligations, or which you have provided to us voluntarily. Personal data are all data that contain individual details about personal or factual circumstances, for example name, address, email address, telephone number, date of birth, age, gender, social security number, video recordings, photos, account number, etc.

Unless required by law or contract, the provision of your personal data is voluntary. Please note, however, that failure to provide it may entail disadvantages, such as the impossibility of executing orders/bookings or delayed processing.

2. Data security

We have taken organisational and technical measures in accordance with the regulations to protect your data against unauthorised, unlawful or accidental access, processing, loss, use and manipulation. Despite our efforts to maintain a consistently high standard of care, it cannot be ruled out that information you disclose to us electronically may be viewed and used by other persons. Please note that we therefore accept no liability of any kind for the disclosure of information due to errors in data transmission not attributable to us and/or unauthorised access by third parties (e.g. hacking of an email account or telephone, interception of faxes).

3. Transfer of personal data

For the purposes mentioned above, we will transfer your personal data to the following recipients

- Tourism association;
- Municipal registration office;
- Legal representatives, debt collection companies
- Statistics Austria
- Tax advisers, auditors
- IT service providers engaged by me;

4. Storage period

We will not keep your personal data longer than is necessary to fulfil (assert) our contractual or legal obligations (rights) and as is permitted under applicable law. In any case, we store your personal data for as long as statutory retention obligations exist or limitation periods for potential legal claims have not yet expired.

5. Data processing when visiting our website www.biochalet-ebenbauer.at

Server log files and contact form (fault reports)

When you visit our website www.biochalet-ebenbauer.at, the provider of the website automatically collects and stores information in so-called server log files that your browser transmits to us, in order to optimise the website with regard to system performance and user-friendliness, to create usage statistics and to be able to detect, prevent and investigate possible attacks on our website. This is the following information: your IP address, name and version of your web browser, the website (URL) you visited before accessing this website, and the date and time of the page request on our website. Server log files are stored for 14 days. Longer storage only takes place if a legal obligation requires it and/or to investigate detected attacks on our website.

If you contact us via the contact form on the website or by email, the data you voluntarily provide (name, email address, telephone number, message text) will be stored by us in order to process your inquiry (e.g. fault report) and in case of any follow-up questions. The data entered into the contact form are therefore processed exclusively on the basis of your consent. You can revoke this consent at any time; an informal email to us is sufficient. The lawfulness of the data processing carried out until the revocation remains unaffected. Data and information that you voluntarily disclose via the contact form on our website or by email are, unless you revoke your consent earlier, generally stored by us for 1 month. Longer storage only takes place if the processing of your inquiry requires it, a legal obligation requires it and/or to investigate detected attacks on our website.

Cookies

So-called cookies are used on this website. A cookie is a small file that can be stored on your computer when you visit a website. Cookies are generally used to offer users additional functions on a website. For example, they can be used to make navigating a website easier, to allow you to continue using a website where you left off and/or to save your preferences and settings when you visit the website again. Cookies cannot access, read or change any other data on your computer.

Most of the cookies on this website are so-called session cookies. They are deleted automatically when you leave our website. Persistent cookies, on the other hand, remain on your computer until you delete them manually in your browser. We use such persistent cookies to recognise you the next time you visit our website.

If you want to control cookies on your computer, you can choose your browser settings so that you receive a notification when a website wants to store cookies. You can also block or delete cookies that have already been stored on your computer. If you would like to know more about how to do this, please use the “Help” function in your browser.

Please note that blocking or deleting cookies may impair your online experience and prevent you from using this website to its full extent.

The website also contains a cookie that makes the page usable/functional by enabling basic functions such as page navigation and access to secure areas of the website. It is a small file stored on the access device (PC, mobile phone, etc.) that contains a characteristic string of characters (cookie ID) for identifying the access device. The cookie registers whether JavaScript is disabled in the browser and is deleted as soon as the browser is closed.

6. Your rights in connection with personal data

Among other things, you are entitled to (i) obtain information on whether and which personal data we have stored about you and to receive copies of this data, (ii) request the correction, completion or deletion of your personal data that is incorrect or not processed in accordance with the law, (iii) request that we restrict the processing of your personal data, (iv) under certain circumstances object to the processing of your personal data or revoke the consent previously given for processing, (v) request data portability, (vi) know the identity of third parties to whom your personal data are transmitted.

If you believe that our processing of your personal data violates applicable data protection law or that your data protection rights have been violated in any other way, you can lodge a complaint with the data protection authority (for Austria).

7. Embedded services and security

Google Maps: The directions map on the “Location” page is only loaded after you click “Load map”. Only then is data (including your IP address) transferred to Google. The legal basis is your consent by clicking (Art. 6(1)(a) GDPR).

Cloudflare: Our website is delivered via the content delivery network and security functions of Cloudflare, Inc. Technically necessary connection data (in particular the IP address) is processed. The legal basis is our legitimate interest in a secure and fast website (Art. 6(1)(f) GDPR).

Cloudflare Turnstile: To protect the contact form from spam and abuse we use Cloudflare Turnstile. Technical data of your browser (including the IP address) is transmitted to Cloudflare to check whether the request comes from a human. The legal basis is our legitimate interest in protecting against abuse (Art. 6(1)(f) GDPR).

Fonts: All fonts are loaded from our own server. There is no connection to Google Fonts.

8. Our contact details

Protecting your data is particularly important to us. You can reach us at any time with your questions or your revocation at the following contact details:
post: Werner Ebenbauer, Obere Klaus 153, A-8970 Schladming
email: servus@biochalet-ebenbauer.at